The company (“INVACINO TECHNOLOGIES“, or “we” or “our” or “us”), operates the 13cardsrummy website and mobile application (together “Platform“), which lets users in selected Indian states (“Users” and its grammatical variations) play online Rummy in a variety of formats and variations (together “Platform“).

This policy (“Privacy Policy“) governs how (13cardsrummy“us” or) operates the 13cardsrummy website and mobile app (together, “Platform“), where people can play Rummy online in various formats and variations in select states of India.

Please read this Policy carefully before accessing the Platform.

Any words not defined herein shall have the meaning ascribed to them in the Terms of Service.

Information we collect

The Platform will require you to provide your name, location, email address, mobile number, profile picture, social media account ID (when submitted by you) and other relevant profile information when you register. Also, you might have to supply your bank account info if you add cash or withdraw cash for Cash Games and your PAN if you withdraw cash, where applicable. It's possible that you'll give us personal info about someone else in some cases, like referral programs or team play.

Information about interactions

Any interaction you have with our customer support, regardless of the method, may be recorded and stored.

Technical information about you

We automatically collect certain information about you when you use our Platform, including your IP address, location, other unique device identifiers, your browser type, language, URL of the website from which you reached our Platform and cookies.

Usage information

When you play the Rummy games we offer on the Platform, including Cash Games and non-cash games in different formats and variations (collectively, "Games"), we collect information about how you use the Platform and interact with other Users, such as the date and time you accessed the Platform, the location from which you accessed the Platform, the amount of money you spent on each Game you played (where applicable) and the amount of money you won or lost on each Game you played.

Messages

When you use our Platform to communicate, we receive and store any messages you send or receive on the Platform, as well as any other content you may upload or share on the Platform.

Cookies

To store certain types of information each time you visit a page on our Platform, we use cookies, a small text file that identifies your browser and allows us to recognize the information you have provided to us. You can manage your browser's cookies settings to choose which cookies you want to accept. These cookies do not contain any personal information. In such cases, you may find parts of our Platform unfunctional or inaccessible. However, if you choose to disable all cookies, you may affect your overall experience with our Platform—it may make parts of our Platform inaccessible or non-functioning. Therefore, we recommend that you enable cookies for our Platform. Our cookies are primarily used to serve advertising banners to you and in doing so, we may use third-party services. During this process, no personal information is collected or used by third-party service providers. They do not know your name, phone number, address, or email address.

Web beacons

For better understanding how you interact with our Platform and its content, we use web beacons, also referred to as pixel tags or clear gifs, combined with cookies. It is likely that web beacons will also cease to work when you disable cookies. Browser extensions can also be used to block web beacons specifically.

How we use your information

In addition to the uses of information described elsewhere in this Privacy Policy, we use your information to do the following:

• enable your access and use of the Platform;
• process cash transactions to your 13cardsrummy Account and enable Withdrawals, (where applicable);
• facilitate your participation in various types of Games and events on the Platform;
• send you 13cardsrummy service-related emails and communications, including notifications about changes to our policies or services;’
• market our Services or products or services of our group companies, affiliates and subsidiaries to You.
• handle support requests, including investigating a transaction or issuing a refund (where applicable);
• perform internal operations such as troubleshooting, data analysis, testing, research, statistical, internal training and quality management purposes aimed at improving the Platform, enhancing future game developments and making advertisements more relevant. Such analysis is aggregated and does not pertain to any specific User.
• Verification of Users and their accounts;

Security and protection of your information

We use industry-standard and legally mandated safeguards to keep the information collected by us secure. These measures include periodic reviews of our data collection practices, storage and processing practices, cyber security measures such as encryption and physical security measures to guard against unauthorized access to systems where we store Users’ personal information. We have a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adequate for the protection of personal information, including sensitive personal information.

When you register with us, your account is protected by means of a unique password, which is known to or may be accessed only by you. You are responsible for maintaining the secrecy of your unique password and Account information and for controlling access to emails between you and us, at all times. Therefore, you should not provide your password to anyone whosoever: breach hereof constitutes a violation of the Platform Policies and may result in termination of your 13cardsrummy Account in certain cases. If you become aware of or reasonably suspect any breach of security of your 13cardsrummy Account, including compromise of your password, you must notify us immediately.

Information relating to children

The Platform is not intended or directed at anyone under the age of 18 years and we do not knowingly collect or solicit any information from, or allow the registration on the Platform of, anyone under the age of 18 years. Upon learning that we have collected personal information from a User under the age of 18 years, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 18 years.

Third party platforms and services

There may be links on the Platform to third-party websites or services ("External Resources"). Any External Resource that you visit and interact with, regardless of whether the link to the External Resource originated on our Platform, is subject to its own terms and privacy policies. We are not responsible for the functionality, privacy, or security measures of other entities and this Privacy Policy will not apply to the use and access of those websites or services.

Changes to this Privacy Policy

This Privacy Policy might get changed or updated from time to time and if we do, we'll notify you through email, in-app, or website. Nevertheless, you should keep an eye on it, since if you keep using our services after any changes to it, you're agreeing to them.